Customer Engagement: Encourage your customers to interact by providing them with a familiar communication channel.
Targeted Advertising: Engage with consumers by conducting a targeted advertising campaign on the channel that they access most regularly.
Service Efficiencies: Auto-respond, auto-translate, auto-schedule, and other features are designed to eliminate human error and free valued workers to focus on more complicated aspects of work.
Experience Improvement: Keep customers satisfied by eliminating long waits on hold, addressing concerns in a timely manner, and being accessible at a time and pace of their choosing.
Communication Optimization: Maximize the impact of your communications by leveraging the full range of services offered on the txtmeQuick Enhanced Messaging Platform.
Applications & Benefits: txtmeQuick’s specific applications vary by industry, however, the benefit of being able to communicate on your audience’s preferred platform is universal. All clients also benefit from their creation of a personal business intelligence database that is prime for analysis. Other benefits include:
These are just samplings of txtmeQuick’s benefits and applications. Communication, the basis to all engagement strategies, is crucial to customer satisfaction, internal logistics, operating plans, process improvements, and revenue streams. Forward thinking companies are already learning how to improve their engagement strategies by leveraging the benefits of text messaging.